Shipping Policies
Shipping Methods and Carriers
We offer a variety of shipping methods to meet your needs, including standard, expedited, and overnight shipping. Orders are shipped via 3rd party courier services.
Processing Time
Orders are processed within 7 business days from the date of purchase. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
Delivery Time
Estimated delivery times are as follows:
-Standard Shipping: 5 to 7 business days
-Expedited Shipping: 2 to 3 business days
-One-Day Delivery: 1 business day
Please note that delivery times are estimates and can vary based on your location and the carrier’s schedule.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
If your order does not arrive within the estimated delivery time or if you receive a damaged or incorrect item, please contact us at brasstatue98@gmail.com as soon as possible. We will work with you to resolve any issues.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us immediately after placing your order.
Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Exchanges Policy page.
Contact Us
If you have any questions or concerns about our shipping policies, please reach out to our customer service team at Contact Us page.